In the realm of online booking systems, Wix Bookings aims to streamline appointment and event scheduling for businesses. However, when it comes to integrating these bookings into customers' personal calendars, Wix Bookings seems to have overlooked a critical step.

The Booking Experience

Businesses using Wix have the ability to incorporate a booking form on their sites, allowing customers to easily schedule appointments or register for events. Upon completion, Wix Bookings sends an email confirmation with the details of the booking. This is where the convenience hits a snag – the email lacks any direct way to add the booking to a personal calendar.

Customization with Limitations

While Wix allows vendors to customize the confirmation email, the customization options do not extend to including a calendar file attachment or an "add to calendar" link. This omission places the burden on the customer, who must then manually transfer the details to their calendar—a process prone to errors and oversights.

Vendor-Side Calendar Integration

On the vendor side, Wix Bookings offers calendar integration, ensuring businesses can keep track of their schedules. This feature, however, does not extend to the end user. Customers are left without a bridge between their booking confirmation and their personal calendar.

The Customer's Dilemma

End users are faced with two options: manually add the event to their calendar, which can be a time-consuming and error-prone task, or turn to a third-party solution like Calendulate . Calendulate offers a seamless experience by creating a calendar event from the text of the confirmation email, parsing out important details such as time, duration, description, and location in mere seconds.

Conclusion

While Wix Bookings efficiently delivers clear email confirmations to customers after scheduling, it significantly misses the mark by not offering a straightforward method to add these bookings to personal calendars. This oversight necessitates either tedious manual entry or the use of third-party solutions. Calendulate steps in to fill this gap, effortlessly transforming email details into a calendar event, ensuring customers can manage their schedules with ease and precision.

Rating: 1/10

Acknowledging the clarity of the confirmation email, Wix Bookings earns a 1/10 rating for its calendar integration—or the lack thereof. In today's fast-paced digital environment, the value of a seamless booking-to-calendar experience cannot be understated. While Wix Bookings succeeds in initiating the booking process, it falls behind in completing the cycle, prompting a need for enhancements that could significantly elevate user satisfaction.